Distance learning and the 4C's


Education is a rare profession where if you are absent you have to supply the work for the day. Imagine working in a GP practice and you had to supply the diagnoses for all the patients that were going to visit that day, it doesn’t make sense. That’s why cover work often falls down in achieving positive outcomes. Learners don’t always learn the way we expect them to learn. How often in a lesson do we have to change and shift the route we are on based on what we are seeing and feeling from the learners? That is why we are the experts, the professionals in our field.

I remember feeling an enormous guilt with all the time off I was having for my maternity appointments with my first child. I would miss at least half a day every other week for a variety of appointments. I would dutifully leave work for learners to complete but all too often I would return to it either not being done as cover didn’t arrive or it being done incorrectly because the learners had struggled. With all the stresses of my job in a normal capacity along with my personal stresses of being pregnant for the first time it became an arduous doomed task. So what is the solution? I can’t easily identify one. Sure a quality cover teacher with resources and knowledge of how to re-shape the learning if needed is the solution but in FE this is unlikely to happen. Since returning from maternity leave I have heavily stepped into distance and blended learning. A very unnatural fit for a maths teacher but I have thoroughly enjoyed it. Let’s make it clear, I am not saying setting distance learning in staff absence is the  solution. It may be an alternative but there is a lot of leg work to do beforehand. THIS BLOG WAS DRAFTED BEFORE COVID 19.

My first attempt at setting online/distance learning for my GCSE maths class was a disaster. It wasn’t completed correctly, nor was the button hand in clicked in many cases. Although the work had been done it had remained owned by the learner and I was unable to access it! I then tried an online activity in class on transformation. I reviewed the number of submissions after my first class and was shocked that I only had a third or so returned. I knew they had been working on it, I saw them do it! Again the hand in button hadn’t been pressed. This button is a large blue button on our system (Google Classroom is what we use, I am a Google Certified Trainer in the interests of transparency) and yet it had gone unnoticed. With the second group I ensured they pressed the blue button, by telling them to press it! And as the words fell from my mouth I realised I hadn’t included the explicit instruction on the task sheet to hand in the task! I had made an assumption that learners would know what to do. I wouldn’t do this in class with a normal task. I would never assume that they knew to do task b after task a I would always check on their progress and guide them to the next task. Something in my brain had said leave all your teaching knowledge at the door and let them fly, they’re online, they’re not your concern now.

Although I am disappointed that I did this, I am glad that I have had the opportunity to learn and reflect on the experience. I don’t think I am alone in this thought process either. There are lots of examples online of people experiencing the same thing and in handbooks on online teaching it is quite clear that student instructions need to be explicit. (Handbook of Research on Learner-Centered Pedagogy in Teacher Education and Professional Development) (http://bit.ly/2Tr8l1B) I have also seen it in my own organisation. As part of my role I get to mentor and support staff to include more digital and technology elements in their lessons. All too often I see learners sitting looking at a screen bewildered at the task having written 100 words not knowing what to do next. 

This week I was sat listening to learners completing a Google Slides presentation on the issues surrounding mental health in the workplace. The learners were discussing that identifying as BAME increased your risk to some mental health conditions according to the research they were reading here (http://bit.ly/2VKIcxB) the learners were shocked at how your ethnicity is something that you cannot control but plays such a significant part in your mental health. I was impressed at their articulation and debate. The teacher then came to check on their work and they had cut and paste 2 images into a Slides presentation and inserted the link to their source. I was shocked, they had discussed everything that needed to be in that presentation but not put any of it down. I sat and worked through with them creating their presentations again, we learnt how to insert videos, they added comments underneath as to why they felt the video was important, it ended up being a good piece of work. Afterwards I asked the learners why they hadn’t done this to start with, they said 

“You get stuff like this to do all the time and you just cut and paste stuff in and the teacher says it’s a pass”

“I didn’t know she wanted us to write all the stuff you wanted us to write, she didn’t say, she just said make a presentation and we did that”

“I didn’t know how to put videos in and that. I didn’t know you had to say why you wanted to put that video on as well”

I looked back over my colleagues task; she had asked them to create a presentation on the issues of mental health in the workplace. That was it. She had made an assumption that they knew what she was looking for in the task. I am not blaming my colleague for this, as I have made a similar mistake before as I have said. But there is a habit that staff have that if a learner is working online they know what they are doing and will return a brilliant piece of work with the scantest of task instructions.

Some of my colleagues deliver entirely online content and I wanted to see how that looks and feels for the learners, and the staff to ensure the quality is there. I visited one educator who gave me this narrative:

“Don’t get me wrong those first few weeks are hard. Logging in, showing them where stuff is, giving examples, I like to bring them in for a few sessions as well if I can so they can see the clicks and stuff.”

I thought this was interesting that even with entirely online content they still like students to come in to experience how to submit work online. My colleague later informed me that some students take until the end of term 1 to grasp how to complete work online, be it the physical submission process or the level of content required. There are two issues here then that I have identified when setting online work; how do students know what good looks like? And how do students know how to technically use the software?

Educators in the US are way ahead of us in the UK on this and one strand I have identified is the development of the 4C’s. I joke with my boss that now the 4C’s are 6C’s soon we will have 27C’s. For ease I will stick with 4 for the purposes of this. These are taken from the NEA in America: Communication, Collaboration, Critical Thinking and Creativity. (http://bit.ly/39cNGF7)These are the 4 most important skills the future workforce will need. I don’t think anyone will find it hard to disagree with them as key skills learners need. Whether this is the latest buzz in education or becomes embedded in our teaching practise I cannot see anything other than learners benefitting from educators focussing on these key skills. Encouraging learners to explore these 4C;s in distance learning has become common in the USA through a variety of tools.

Take a moment to google hyperdocs and hyperbooks as methods of instruction or choice boards and you will be overwhelmed with the content that is out there for staff to use. I must express my concern at staff delving too far into this without pausing and reflecting on the impact on  their individual learners, one size doesn’t fit all, yet to be informed of what is out there is important. You can read about my experiences with hyperdocs in a previous blog post. Handily there is a guide to hyperdocs here: http://bit.ly/2Ie5GTr Hyperdocs allow students to create unique work, collaborate on shared documents, critically think about the content they are adding and communicate their ideas. There are many other vehicles that do this but hyperdocs is a nice one to start with. The level of detail in a hyperdoc template exhausts me just looking at it. Videos, links, task sheets, all beautifully crafted. Now I realise why my first forays into online activities failed. I didn’t give the task the thought it deserved.

Whilst setting a distance learning activity is a solution for staff absence it is also a new way to deliver curriculum when students are physically at a distance (AGAIN THIS WAS DRAFTED BEFORE COVID). Creating independent learning resources is a new skill that I have had to learn. It is not OK just to label the task, you have to think about every aspect of the content. I created an entire GCSE maths curriculum in online lessons over one summer all with original images and questions, no cut and pasting. It took a whole day to write one lesson, and that is at my peak after I had found my flow with it! I must say though the beauty of it now is that I have carefully constructed content that I can dip in and out of within lessons which has eased my planning longer term! By no means are my lessons the most creative, nor do they embed many of the 4C’s but they guide learners through a topic from start to finish. 

Here is the outline of a lesson on angles in parallel lines:

Angles on a straight line,
Vertically opposite angles,
Angles around a point,
BREAK
Angles around a point in a set of parallel lines bisected by the same line,
Alternate angles,
Corresponding angles.

There are some topics on angles that I would normally cover in class when I look at angles, reading angles using a protractor, types of angles, acute obtuse etc. I have purposefully not included them here as I decided that those two topics were a skill all on their own. Due to the complexities of layering images and animations in Google Slides and my experiences of the physical difficulties learners have with using protractors I did them as a stand alone lesson. My teaching experience of how learners engage with specific topics informed the structure of my online lessons. If I wouldn’t expect them to complete all the tasks in one lesson why would I expect them to do so online? Likewise in my angles in parallel lines topic I have inserted a break. I would have made it two separate lessons but in my experience, although the correct language is often wrong, learners easily recall angles on a straight line, opposite angles and angles around a point. Where learners struggle is which is an alternate and which is a corresponding angle. I always teach it that you calculate the 2 sets of angles around a point first for the correct values then label them alternate and corresponding. You can read more about why I do this in my next blog post. 

Through my experience creating the GCSE curriculum online, I have a better understanding of the content of an online activity. There is still the barrier of students having the skills to undertake the activity. You know the feeling when you have a beautifully planned lesson and they just don’t get it! Imagine that but you find out a week later when you mark it! 

I was asked to complete a tracking document at work on a new system and I was given a series of screenshots to help me fumble my way through. However the screenshots were of every third of fourth stage in the process and I really struggled to complete my tracking. I mean I really struggled, I felt stupid, I tried every way I could to figure it out and in the end I admitted defeat and asked for help only to be told that the first stage of turning on the tracking document to make it live was missing from the instructions so all my efforts were in vain! I was deflated, furious and instantly didn’t want to complete any work for this department ever again! I now had an understanding of how our learners must feel.

I made a vow to myself to never make anyone feel stupid through lack of instructions on my part. I am now queen of screenshot guides. Someone has labelled them idiots guides, I’m not a fan of the term but it’s a common enough phrase that everyone understands it. I screenshot everything. Every click, every button, I insert rings around where to click, something like this:




Each of these images would be a separate page in a Slides or PDF document. I often make a video using screencastify to accompany the guides too. I have been following this approach for a year or so now and so far no one has said they failed to do something using one of my guides. I am mainly working with staff who are new to the technology I am showing them. One colleague made a mistake and asked me to visit her to rectify it. I printed off the guide that I knew would help and sat with her as we went through it step by step and she managed to rectify her own mistake. But how often do we as educators make this level of detailed guides for our learners to complete tasks? When my colleague asked her class to discuss mental health issues in the workplace did she give them a step by step screenshot guide of where to click? No, was that part of the problem, yes along with poor content instructions.

I fear when staff offer distance learning as the solution to staff absence or student attendance. It is one solution. But for it to be a solution it needs to have two carefully crafted components. One is of clear content instructions, what should the end product look like, is there an example or a template? And the other is clear technical instructions of where and when to click to complete the task. Only when both these elements are in place will better quality distance learning take place.

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